1. Who We Are
This privacy policy applies to IJEdits, operated by Iwan James, based in Llanelli, Wales.
If you have any questions about this policy or your personal data, you can contact me at:
Email: privacy@ijtech.uk
Phone: 07884192920
2. What Personal Data We Collect
When you book a pickup or contact us through this website, we collect:
Your name
Your email address and phone number
The pickup address
Details about the computer/device needing repair
3. How We Use Your Information
We use your information solely to:
Arrange and confirm your computer pickup and repair services
Contact you regarding the status or completion of your repair
Send invoices or receipts for completed work
If you opt in, send occasional emails regarding important service updates, security alerts, or operational changes.
We do not sell or rent your personal data to third parties.
4. How Your Data Is Stored and Shared
Your data is stored securely through our website host, Squarespace, which processes form submissions on our behalf.
We only share your information with third parties when necessary to run the service, such as:
Website & Scheduling: Squarespace (website hosting and form processing)
Payment Processors: Secure third-party payment processors (such as PayPal) to handle transactions.
5. Cookies
This website is hosted by Squarespace, which uses essential cookies to ensure the website and booking forms run properly. You can manage or disable cookies through your web browser settings.
6. How Long We Keep Your Data
We keep customer contact details and repair records only for as long as necessary to complete the service and comply with basic tax and accounting requirements (usually up to 6 years for financial records).
7. Your Data Rights
Under UK data protection law, you have the right to:
Request a copy of the personal data we hold about you
Ask us to correct any inaccurate information
Ask us to delete your personal data (where legally permitted)
To make a request, simply email us at privacy@ijtech.uk.